Niagara University IT

General 5

• How do I get Microsoft Office?
• How do I set up my student e-mail on my device?
• What is the cable channel lineup on campus?
• Logging into Service Request Portal
• How do I activate my NU Qualtrics account?

PurplePass Account 4

• How do I get my PurplePass account?
• I forgot my password. How do I reset it?
• What is my PurplePass username?
• Can Not Change Password

Canvas 1

• I don't see my course on Canvas.

Software 3

• Microsoft Office Download
• Adobe PDF Editing
• Zoom OS Update

General 5

• How do I e-mail my class?
• How do I email students?
• Tips on video recording yourself
• MFA and SSPR Configuration
• How do I activate my NU Qualtrics account?

Account 4

• I'm a new employee and need an account.
• How do I change my password?
• Logging Into IT Service Request Page
• Setup GMAIL Delegate Access

Phones 5

• How do I change my voicemail PIN?
• How to initiate a 3-way conference call on Cisco phones
• How do you record a voicemail greeting?
• How do I access voicemail from off campus?
• Add Email to Cell Phone

Video Conferencing 3

• Getting started with ZOOM
• More ZOOM basics
• Advanced ZOOM features

Printing 2

• Printer Install On Campus
• What do I do if my print job says ‘Hold for Authentication’? Mac OS.