Niagara University IT

Software 3

• Microsoft Office Download
• Adobe PDF Editing
• Zoom OS Update

General 5

• How do I e-mail my class?
• How do I email students?
• How do I check employee e-mail via the web?
• Tips on video recording yourself
• MFA and SSPR Configuration

Account 2

• I'm a new employee and need an account.
• How do I change my password?

Phones 5

• How do I change my voicemail PIN?
• How to initiate a 3-way conference call on Cisco phones
• How do you record a voicemail greeting?
• How do I access voicemail from off campus?
• Add Email to Cell Phone

Video Conferencing 3

• Getting started with ZOOM
• More ZOOM basics
• Advanced ZOOM features

Printing 2

• Printer Install On Campus
• Printing Not Responding / Freezing - Windows Update Error - KB5005565/KB5006670/KB5007186/KB5007253 **Update KB5008212 Fix !