Logging into Service Request Portal

1. To log into the service request system, use the log in to support portal page.
2. Click on Login here next to Are you a customer? near the bottom of the page.
   Do not login under the Login to the support portal.
   
3. The Login here link will open Microsoft Sign in page. If you are already signed in to your Microsoft account, you may be logged in automatically.
4. Account for sign in is the user@niagara.edu format
   For employees, 'user' is your account name
   For students this is in the s0000000@niagara.edu format, with 0000000 being your student ID number
5. Click Next and enter your password.
6. Click Sign In
7. Open your Authenticator app and approve the request.  Enter the number if prompted.

After you successfully sign in, you will be redirected to the IT Service Request page.